Privacy and Security
We are an established business
You can feel safe buying from an online company that has 30+ years of experience in the children's special occasion industry, with a long history of online customer satisfaction.
Procedures used to protect your information
Katy Lane Collection uses password protection and firewalls that meet industry standards to protect all data. Access to user data is restricted to authorized personnel. KatyLaneCollection.com will regularly evaluate its security solutions and take any steps necessary to keep the site and the data secure.
Credit card security
The security of your personal information is important to us. When you enter sensitive information (such as your credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. While we strive to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% safe and we cannot guarantee its absolute security. If you have any questions about security on our web site, you may email us at firstname.lastname@example.org.
When you purchase a product or service from us, we request certain personally identifiable information from you. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
How information is used: We use personal information only to process your order and notify you concerning shipment.
Who collects the information: Any information you submit while registering is collected solely by KatyLaneCollection.com.
Katy Lane Collection is the sole owner of the information collected on www.katylanecollection.com. Katy Lane Collection collects personally identifiable information from our users at several different points in our registration and ordering processes (name, email address, your interest to receive newsletters, and personal identifications such as credit cards when you buy from us). We do not share, trade, or sell any of your personal information or email address to list brokers or any other third party beyond those specified in this policy (such as credit card processing service, shipping providers--see below for more information). Credit card processing providers: We use a credit card processing company to protect credit card transactions on our site. When you buy with us, we share your name, address and credit card information to that party.
We use third-party shipping providers (USPS, FedEx) to deliver your packages. When you select a shipping method, we share your name and address with the third party providing delivery service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Links from our site
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Notification of changes
When any site user contacts KatyLaneCollection.com for customer support, we do not retain any personal information from that correspondence. We may store the messages to track different site issues, but we will never add those users to our mailing list. We will only respond to those messages that require a response.
Location and contact information
Our main office is located at: 1930 W. 2300 S. #2 Salt Lake City, Utah 84119 (208)-681-3937, fax (208)785-3146.